Privacy Policy / Terms & Conditions
Privacy Policy
Privacy Policy
I handle all personal data responsibly and take care to protect your privacy.
1. What types of information do I collect?
I collect the following personal data:
Name
Adress
Email address
By signing up, you agree to the following:
I agree to receive messages via email.
I agree to be added to the newsletter list (with the option to unsubscribe at any time).
2. How do I use the collected information?
Your email address will be added to my newsletter, where I share updates and offers.
I also use your email address schedule appointments or communicate about coaching sessions.
3. Which platform do I use to store your data?
I use FEA Create (powered by GoHighLevel) to manage emails, forms, and appointments.
This platform complies with European data protection standards (GDPR) and uses secure servers and encryption to protect your data.
4. Do I share this information with partners or third parties?
No, I do not share your data with partners or other third parties for marketing or any unrelated purposes.
However, some data may be processed by trusted service providers (such as FEA Create) who act on my behalf and comply with GDPR regulations.
Use of Meta (Facebook) Pixel
We use the Meta Pixel (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) on our website to measure the effectiveness of our advertisements and understand user interactions.
The Pixel sets cookies to collect information such as browser type, device, and actions on the website.
We do not use extended tracking features such as Meta’s “Automatic Advanced Matching,” so no additional personal data (e.g., email or phone number) is sent to Meta.
Processing is based on your consent via the cookie banner (Art. 6 (1) a GDPR). You can withdraw your consent at any time via the cookie settings or by contacting us at [email protected].
For more information on Meta’s privacy practices, see Meta Privacy Policy.
5. Can customers review or delete their data?
Yes, you can unsubscribe from my newsletter at any time or email [email protected] to request deletion.
Your personal information will then be deleted promptly.
6. How do I protect your data?
I use secure systems and trusted service providers that meet data protection standards.
All data is stored safely and only kept as long as necessary for communication and service delivery.
7. Changes to this policy
If I make changes that affect how I handle your data, I will inform you in advance.
You can then agree or opt out of further contact.
8. Contact
If you have any questions about your data or this privacy policy, please contact me at [email protected].
9. Effective date
This privacy policy is currently in effect.
A personal note
I take your privacy seriously and handle your information with care and respect —
just as I would want mine to be handled.
Terms & Conditions
1. Services
I offer in person & digital coaching products, including online courses and memberships, as well as optional personal coaching sessions.
All services are provided with care and professionalism, aiming to support your vocal development and personal growth.
2. Purchase and Access
Digital products and memberships are accessible after payment is completed.
Upon purchase, you will receive login information or access instructions.
Your access is personal and non-transferable. Sharing login information or course materials with others is not permitted.
Access to digital products and courses is lifetime access, which means you will have access as long as the course exists.
3. Payment
Payments can be made via the methods indicated at checkout.
Prices are clearly stated and include applicable taxes.
You are responsible for providing accurate billing and contact information.
4. Cancellation and Refunds
For digital products and memberships, all sales are final.
Refunds are generally not provided, except where legally required.
For personal coaching sessions, cancellations can be made up to 24 hours in advance without penalty. Sessions canceled later may be charged in full.
5. Communication
By purchasing a product or membership, you agree to receive communications regarding your purchase via email.
Phone or WhatsApp messages may be used only if you voluntarily provide your number and only for necessary communication (e.g., scheduling sessions or membership support).
You may unsubscribe from marketing communications at any time.
6. Intellectual Property
All materials, including videos, exercises, workbooks, and digital content, are protected by copyright.
Materials are for personal use only and may not be shared, copied, or resold.
7. Liability
Digital products and coaching are intended to support your personal developm
ent and vocal skills.
Results may vary depending on individual practice and circumstances.
Health Disclaimer
I am not liable for personal, medical, or professional outcomes resulting from the use of my services or materials.
If you have any health or vocal concerns, it is important to consult a qualified doctor before starting the course or using any materials.
8. Data Protection
Your personal data is handled according to my Privacy Policy.
Billing information and any contact details you provide are stored only as long as necessary for legal and administrative purposes.
9. Changes to Terms
I may update these Terms & Conditions at any time.
Significant changes will be communicated, and continued use of services constitutes acceptance of the updated terms.
10. Contact
If you have any questions about these terms, please contact me at [email protected].
My goal is to make your digital coaching experience supportive, positive, and safe.
If you ever have concerns or questions, please reach out — I’m happy to help.
FREE DOWNLOAD